Company Profile
Hiller, LLC
Company Overview
Care is Our Core Value
At Hiller our business is only successful when everybody wins – customers, employees and company alike. We aspire to deliver the kind of customer experience that Jimmy Hiller provided when he started the business in 1990, based on caring deeply about his customers.
Care means living up to a standard of customer-focused behavior: personal attention and integrity; professional ethics; technical expertise; willingness to exceed expectations; an obligation to stand behind your work; and a commitment to being a motivated, purposeful, and hard-working individual.
Value is found in how much we care and what we’re willing to do about it.
Hiller provides residential and commercial service and repair throughout Tennessee, Southern Kentucky, and Northern Alabama. As the homeowners' premier provider of choice with a 100% Satisfaction Guarantee of "Happy You'll Be or the Service Is Free!TM" mantra, Hiller is Tennessee's largest residential plumbing, heating, air conditioning, and electrical services provider.
Recently named in the top 1% of Inc. 5000's List of Fastest Growing Companies and to Nashville Business Journal's "Best in Business" and "Fast 50" list, Hiller has more than 600 associates, runs a fleet of 480 "happy face" trucks across 14 locations, and has responded to almost 1.4 million service calls.
Company History
Family Owned and Operated Since 1990
Like most home service companies, the business started out as a one-man, one-truck operation. Launched in 1990 out of a duplex in Antioch, TN with just $500 and a single employee, 24-year-old Jimmy Hiller founded his company on tenets that no one else in Middle Tennessee had been offering, which are now signatures of the Hiller brand: requiring technicians to wear shoe covers, maintaining clean work areas, providing True Transparent Pricing, and round-the-clock repair services.
With a customer base and service area that continues to expand on a near-daily basis thanks to referrals, an effective advertising campaign and an aggressive growth strategy, Hiller continues to stay focused on the foundation of our success: exceptional service, honesty and integrity.
Notable Accomplishments / Recognition
Recognized 12 times with Inc. 5000's America's Fastest Growing Companies
Recognized 5 times with Nashville Business Journal's 25 Fastest Growing Private Companies
Recognized 2 times with Nashville Business Journal's Best in Business Awards
Most Admired CEO - 2017 by Nashville Business Journal
Multiple Winner of Sizzle Awards (consumer rated)
Benefits
Long and Short-term disability
Company paid life insurance
401k matching
Company paid vacation up to three weeks yearly
6 Paid holidays
Flex Spending accounts - medical and dependent care
AFLAC coverage options
Prepaid Legal Plan option
Discounts on banking and cell phone service